如何写好一封Email

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接收人

  1. 收件人

    事件接棒人, 是需要对事件做出响应及跟进的人, 如果需要老板处理, 那么收件人就加上老板, 而不是抄送

  2. 抄送人

    事件知会人, 只需要知道邮件的内容就可以了, 不必要一定做出响应或去跟进

称呼及问候语

写上称呼是一种礼貌的象征, 尤其写对外邮件的时候, 是必要项.

  • Dear LastName, 比较正式的场合
  • Hi FirstName, 朋友之间比较随意的场合
  • Dear FirstName, 如果你不知道用什么, 就用这个

正文

  • 直奔主题, 言简意赅, 以下给几个例子来展示如何直奔主题
  1. I’m working on an article about xxx for yyy publication, and wondered if you had a few minutes to answer the following 3 questions.
    我正在写一篇要交给yyy出版社的文章, 不知道您是否有时间回答下下面3个问题呢?
  1. Could you supply me with a quote for the following project?
    可否对下面的设计项目进行引证?
  1. I’d like to discuss the revisions with you. Would Tuesday at 2pm be a good time?
    我想和你谈谈修订的事情, 这周二下午2点您有空吗?
  1. I’ve attached the documents you requested at our meeting yesterday.
    昨天会议上您要求的文件已附上, 请查收.

  • 如果有问题需要提出, 或者需要重点突出的内容, 那么将其放到 开头. 如果问题放到最后, 收信人可能都不会留意到, 或者不会意识到你在等他的回复.

  • 如果是咨询邮件, 或者说明什么产品, 那么将问题(或特性)一点点的 编号 列出来.

常用英文邮件术语

  1. To inform 提供信息

    The sender of the email wants to tell the receiver about something such as a new show coming to London. It might contain a link to the theatre. Generally speaking no reply is necessary. It can be a group email sent to a circle of friends, for example.

    Dear all,

    Hope you are all well. Just to let you know that The China National Peking Opera is coming to London at the end of November to perform classical Peking Opera and the show will only be on for 3 days, so grab your tickets soon. Here is the link xxx

  2. To inquire 询问

    The sender needs some information and is expecting a reply.

    Dear Sir/Madam,

    I am writing to inquire about the rules regarding children travelling alone. For instance, can a 15 year old child travel on Air China alone? What should we do if there is not an adult to accompany the child?

    I look forward to your advice.

  3. To request 请求

    The sender is asking for permission to do something, such as an permission to leave 5 days for a trip.
    I’m writing to see whether it is possible for me to leave 5 days from next Monday for a trip with my family.

    Dear xxx

    I would be very grateful if you could consider my request.
    Thanks.

    Carl

  4. Stay in touch 保持联系

    I’m writing to say hello for the purpose to maintain social connections, friendship, and perhaps future collaboration.

    Hi xxx,

    How are you doing in your new job? It should be perfect, for you are a superman.
    I’m also busy these two months and have not played any sports these days.

    Let me know when you will be free, so we can have a game and a drink.

    Best
    Carl

校对拼写错误

很重要, 一定不能有错别字

邮件签名

写清楚

  • 你是谁
  • 你来自哪里
  • 你是做什么的
  • 你的联系方式(电话, 工作地址)
  • 其他(例如你的社交网络账号, 最新宣传博客等), 此条不适用与公司对公邮件